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Ciudad Juárez, Mexico – The National Workers’ Housing Fund Institute (INFONAVIT) has officially inaugurated its new service center, CESI Ciudad Juárez II, to enhance housing-related services for the region’s workforce. The new facility, located in the Siglo 21 Commercial Plaza, is part of a broader strategy to streamline access to housing programs and reduce administrative wait times.
Increased Capacity for Regional Service
According to Javier Núñez López, Director of Operations at INFONAVIT, the new office is equipped to handle approximately 15,000 beneficiaries per year. This expansion is critical for Ciudad Juárez, which currently accounts for 50% of all INFONAVIT service requests within the state of Chihuahua.
Looking toward 2030, the Institute projects that the combined capacity of its facilities in the area will allow it to serve nearly 115,000 workers annually, including those from neighboring municipalities such as Nuevo Casas Grandes, Casas Grandes, Ahumada, and Guadalupe.
Key Services Offered at CESI Ciudad Juárez II
The new center provides a range of essential services aimed at facilitating homeownership and financial stability for workers. Beneficiaries can access the following support at the new location:
- Information regarding loans for purchasing a home or land, or for refinancing bank mortgages.
- Assistance with requesting payment extensions or restructuring debt to normalize financing.
- Guidance on obtaining mortgage cancellations at no additional cost.
- Consultation regarding the ‘Vivienda para el Bienestar’ (Housing for Well-being) program, including property locations.
“Our goal is to ensure that every person who walks through these doors receives clear information, respectful treatment, and solutions that empower them to make informed decisions about their assets,” stated Núñez López during the inauguration ceremony.
Expanding Territorial Presence
The opening of the Ciudad Juárez II center is part of a national initiative to strengthen INFONAVIT’s local presence. The Institute has confirmed that a new service module is scheduled to open in Cabo San Lucas in the coming weeks, further expanding access to quality housing resources across Mexico.
Source: INFONAVIT Official Announcement