In Mexico City, the water service, managed by the Secretaría de Gestión Integral del Agua (SEGIAGUA), requires bi-monthly payments to prevent the accumulation of debt. But what happens if you haven’t paid your water bill for over 20 years?
What are the consequences of long-term water debt?
Capital authorities warn that maintaining such a prolonged debt can lead to severe consequences, including limitations in water supply and substantial fines. SEGIAGUA emphasizes the importance of regularizing the situation as soon as possible to avoid these penalties.
If a person has overdue water bills for 20 years, SEGIAGUA can implement measures such as reducing the water supply or imposing fines, depending on each specific case and the pending payment management. While water service is essential, such a long period of non-payment can make it difficult for users to catch up without taking proactive steps.
Can water bill debts be negotiated?
Yes, they can. The authorities offer a payment agreement that allows for installment payments. However, this option is only applicable for debts up to 5 years old. To apply for this, individuals must visit SEGIAGUA offices or complete the process through their official portal. Required documents include a valid official identification, a recent proof of address, and specific forms requested by the agency. It’s important to note that this process does not guarantee approval, and authorities have up to 120 calendar days to respond.
How to get up to date with overdue payments?
To start settling overdue payments, you can access the official SEGIAGUA portal. By entering your 16-digit account number, you can view both your overdue and current bills. The system will then display various payment options, including online payments and payments at bank branches such as BBVA, Banorte, or Santander.
Water supply is an essential service, but failure to pay can lead to administrative consequences.
Frequently Asked Questions (FAQ)
What happens if I don’t pay my water bill for 20 years?
You may face limitations in your water supply and significant fines from SEGIAGUA. It is crucial to regularize your situation promptly.
Is there a payment plan for old debts?
Yes, SEGIAGUA offers payment plans, but these are generally only for debts up to 5 years old. For older debts, you should contact SEGIAGUA directly to discuss your options.
What documents do I need to apply for a payment agreement?
You will need a valid official identification, a recent proof of address, and specific forms from SEGIAGUA. These can be submitted at their offices or through their online portal.
How long does it take for a payment agreement to be approved?
SEGIAGUA has up to 120 calendar days to respond to a payment agreement application.
Where can I check my water bill status?
You can check your current and overdue bills on the official SEGIAGUA portal by entering your 16-digit account number.
What are the payment options for overdue bills?
You can pay online through the SEGIAGUA portal or at designated bank branches like BBVA, Banorte, or Santander.
Contact Information
Secretaría de Gestión Integral del Agua (SEGIAGUA)
Website: [Official SEGIAGUA Portal – not provided in source data, placeholder used]Customer Service: [Contact details – not provided in source data, placeholder used]
It is highly recommended to address any outstanding water debts as soon as possible to avoid further complications and ensure continuous water supply.
Source: https://www.record.com.mx/historia/deuda-de-agua-en-la-cdmx-que-ocurre-si-debes-mas-de-20-anos-de-recibos-2026013122084825559
